Vegas Crest Casino Review – Is it Legit? (August 2023)

As far as US-facing casinos go, Vegas Crest is among the top picks of a large number of people, as the platform goes above and beyond when it comes to user interface and ease of use, game variety, banking options, and a number of other aspects. There are certain aspects of the service where it could still improve, although the criticisms regarding there is minimal, and certainly not something that should prevent you from giving it a chance.

Game Library

Starting with the Vegas Crest game offering, we are pleased to note that the platform collaborates with several different and reputable software providers, including Rival, Vista Gaming, GameArt, Saucify, and Betsoft. Thanks to these partnerships, the platform can offer over 800 games of all kinds, from slots to live dealer games and everything in between.

There are over 600 different slots games to choose from, including progressive slots, 5-reel slots, 3D slots, 3-reel slots, iSlots, and alike. The slots games come with a variety of themes, from popular holidays to hit TV shows, and even some classic theme games. So, no matter what kind of slots games you prefer, chances are that Vegas Crest has it, and in large supply too.

Next, it offers numerous table games, including American Blackjack, Atlantic City Blackjack, European Blackjack, Vegas City Blackjack, American Roulette, French Roulette, Top Card Trumps, Baccarat, Three card Rummy, Ride’m Poker, Caribbean Poker, Craps, Red Dog, and Pai Gow Poker.

Speaking of poker, Vegas Crest’s video poker offering is also on point, even though not as large as we would have liked. There are a lot of our favorite games missing, but you can still access a number of good games, including All American, Bonus Poker, Deuces & Jokers, Double Bonus Poker, Tens or Better, Joker Poker, Jacks or Better, and Double Joker Poker.

Finally, if you are into specialty games, this section is actually larger than we expected, offering a significant variation of bingo games, scratch games, keno games, and more. The games all offer soothing sound effects, beautiful, unique animations, and more, which help contribute to the overall experience.

Vegas Crest is a platform that understands the value of a good bonus offering, and so there are things for its users to take advantage of here. The bonuses come with a 30x playthrough requirement, but the platform does make it worth your while. As part of the welcome bonus, you automatically get ten free spins on The Tipsy Tourist slot game even before you make your first deposit.

As for the deposits themselves, it offers a 200% match for your very first deposit, up to $1000, granting you additional 30 free spins on the Pinocchio slot game. Next, for the second deposit, you get a 300% match, up to $1,500, plus another 60 free spins on the Fruit Zen slot game.

Then, you also get daily bonuses of 200% match up to $1000 on your first deposit of each day. Every deposit after that within the same day comes with a 25% match.

Finally, there is also a Refer a Friend Bonus, where you get $25 bonus for every friend you bring to the site, up to 20 friends. All that your friends need to do is enter your name in the appropriate field during registration, and the platform will take note of it. As soon as your friends make their first deposit, the $25 bonus will be yours.

Loyalty program

We should also note that Vegas Crest also has a loyalty program that automatically enrolls each player. Through the program, players receive $1 cash back for every $500 that they wager. And, each year on their birthday, the casino will reward players with $50.

Of course, to receive all of these bonuses and alike, you first need to deposit money, which can be done in several ways at Vegas Crest Casino. Apart from credit and debit cards, including Visa and Mastercard, we were also glad to see an array of alternative options, including bank transfers, Neteller, Skrill, American Express, checks, and even Bitcoin.

However, the part that truly surprised us is that all of the banking options come with no fees. Depending on the method you select, minimum deposits go from $20 to $25, while maximum ones are always $3,000. Similarly for withdrawal methods, the minimum is $100 and the maximum is once again $3,000.

Customer support is a lot more important than a lot of services realize, and we have seen plenty of them that invested next to nothing in their customer service. Fortunately, that is not the case with Vegas Crest Casino. The platform has a fully-staffed customer service team that is ready to help its customers at any time of day and night.

Both we, as well as other players, have noticed that the team is quite knowledgeable about the casino, knows its ins and outs, and their communication skills are excellent. Customer support can be reached via emails and live chat, which is pretty good, although some players prefer to have the phone call option, in order to get to the team immediately if there is a need. As it is, both email and live chat allow users to reach customer service in around 30 minutes at most.

Of course, there are other options, including a FAQ section. More often than not, the question that you have might already have an answer featured there, so it is worth having a look before you head over to the support team. Of course, if you don’t find your issue addressed, all it takes is to hit the red support button in the lower-right corner of your screen, and you will see the contact info for sending emails, as well as the live support feature.

Now, when it comes to emails, there are actually two that you can find on the website. One is for general questions and concerns, where you can inquire about different parts of the website, the process of gaming online, and alike. The other is specifically for banking and banking-related issues, so be mindful of which one you use, as sending your email to the wrong address would mean that you would have to send another one to the right address and wait twice to be serviced. During our tests, the team always responded in less than 30 minutes, so no matter what your issue is, this is still quite fast for an email.

Finally, it is time to talk about mobile availability. In the era of smartphones and other mobile devices, we have gotten used to accessing everything on the go. Unfortunately, Vegas Crest Casino doesn’t have a dedicated app, so you can’t download it and access it that way. On the other hand, you can simply access it through your private browser, and create a shortcut to the website on your phone’s screen, which is almost like having a dedicated app.

With no app, there is nothing to download and you won’t have it taking up space on your phone, which is generally a good thing. And, since browser accessibility is supported, you don’t really lose much with the lack of an app. We can recommend using Chrome, Firefox, or Safari for the best experience in this regard.

You can access the casino via Android, iOS, Windows, and even some Blackberry devices. However, there is a downside worth mentioning, and that is the fact that you can’t access all of the platform’s games this way. It is up to you to decide whether that is a deal-breaker for you or not.

From everything we have seen, we can conclude that Vegas Crest Casino is a safe, reliable platform, licensed by the Curacao Gaming Commission. It is rich with payment methods, it has hundreds of games, with slots games dominating the platform, and it has numerous bonuses that make it quite rewarding to access the platform and keep coming back to it.

The platform also has excellent customer service, available 24/7, and is quite knowledgeable about the website. It can be reached through email and live chat, and it never takes longer than 20-30 minutes to respond. All in all, we are happy with how this casino looks and feels, and while a dedicated app or the ability to reach customer service via a phone call might be preferred by some users, their lack is not really what we would call a deal-breaker for most players.

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